Posted by:Leesa John February 26th, 2014

How to balance multiple needs where everything is multiple – devices, device models, operating systems, applications? Consider managing security for corporate-owned and employee owned (read BYOD here) devices. Consider the support costs and business risks this scenario represents. It’s a horror movie in the making.

What Top Enterprises Are Doing

When the horror of MDM first began to unfold, enterprises tried controlling devices via individual SIMs. This solution failed, owing to the very obvious lack of scalability. Control was handed over to device-owners next, with updates made upon request. Again, another not-so-very scalable solution.

Currently, enterprises protect device configuration and data using MDM software. Commands are sent to devices via a central, remote, platform-independent device-management console, using over-the-air programming (OTA). The commands are sent in binary form, which is understood by all platforms, whether it’s iOS, Windows, Blackberry or Android.

What Your MDM Solution Needs To Do

Your MDM software should allow you to perform the following tasks remotely via wireless connections:

  • Configure device
  • Wipe data
  • Lock device
  • Apply software updates
  • Troubleshoot
  • Enforce password policies
  • Track devices
  • Block rogue apps
  • Manage mobile app installations
  • Monitor all user activity
  • Authenticate user access using certificates
  • Control file and data sharing
  • Restrict moving of content from safe repositories

Top-of-the-line MDM software should also be able to:

  • Lessen manual IT onboarding of employee BYOD devices
  • Keep Human Resources updated on BYOD opt-ins
  • Ensure BYOD devices access only corporate networks and data

Next Steps

You can code your own MDM software, or buy an on-premise or Software as a service (SaaS) MDM.

Saas Models:

  • Quick set up and onboarding
  • Automatic cloud storage and backup
  • Lower capital costs

On-premises Solutions:

  • Takes time to set up
  • Expensive hardware
  • Regular software maintenance
  • Higher capital costs

However, there should be no second thoughts on implementing an enterprise-grade Mobile Device Management software that uses OTA.

Do you currently have an MDM solution in your organization? What additional features do you think your MDM solution should have? Leave a comment.

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