Evoqua Water Technologies is a leading provider of water and wastewater treatment solutions. With its broad portfolio of products and services, Evoqua helps more than 38,000 customers solve water challenges at over 200,000 installations worldwide and operate in more than 160 locations across ten countries. Every day, thousands of companies rely on Evoqua as their trusted advisor to help them meet their water needs.
To meet its growth targets, the team at Evoqua wanted its customer engineers to use a user-friendly, web-based product simulator and estimate generation application.
The value sought via the solution was to allow customer engineers to generate customized product specifications using a parameter-driven process while visiting customers, thus streamlining and optimizing the sales process.
BTC team conducted envisioning workshops with Evoqua’s global product management teams situated on three continents to create user-friendly applications that bring together complex product images and descriptions, designs, and data assets.
The web applications allowed the product engineers to use a parameter-driven design process to generate product specifications and estimates for varied customer need scenarios.
We integrated the web applications seamlessly within Evoqua’s infrastructure for secure, seamless access and output storage.
Devices: Android & iOS
Technology:
The solution has helped customer engineers globally achieve efficiencies in the solution design and estimation process, thus directly impacting sales metrics.
Evoqua customers have appreciated the ability to have greater participation and input in the solution design process.
The solution has seen a high level of adoption and use by teams in North America, Asia, and Europe.