Testing Services (Quality-as-a-Service)

One of the primary differentiators between an average and a great product is the extra attention that’s paid to the quality of a product. Software Quality Assurance (QA) encompasses all aspects of a product’s functioning, whether it’s the user interface, user experience, application functionality and features, application performance, or application security.

QA can be a daunting task, especially when you have a product that evolves rapidly, a fast-growing customer-base, and high criticality for new features to reach the market in time. In such scenarios, it would serve you well to have help at hand with a dedicated QA team – a team that extends, complements, and supports the operations of your onshore teams.

So, what exactly is a dedicated QA team, and how can it help you? Read on to learn more.

A global team is an extension of your organization that’s based in a separate location. This team is provided to you by a vendor, who also provides the infrastructure and setup required to carry out day-to-day work operations.

A QA team should be comprised of highly skilled and experienced QA professionals who can work seamlessly with your development/onshore teams to continuously test and improve the quality of your software. Outsourcing QA can be one of the most effective ways to produce the best quality output at a faster pace and at the most affordable cost.

You should opt for a vendor with a flexible engagement model that can be tailored to best address your unique needs. Depending on the kind of QA team and setup you already have (or don’t), you can choose a fully outsourced or hybrid (internal-external) team that offers services from either local or global locations.

What should you consider when selecting a QA Team?

Here are some points you may want to consider before choosing a software development and testing partner for your organization.

The right QA team will:

• Quickly understand and attain familiarity with your product line, business domain, and way of working
• Participate in quality assurance activities starting early on in the Software Development Life Cycle (SDLC) until the end.
• Effectively liaise with all project stakeholders to facilitate end-to-end QA operations
• Bring the best of skills, domain knowledge, and experience to the table
• Carry out industry-standard QA processes for all phases of your project
• Be professional, well-managed and transparent
• Be efficient and cost-effective

Weighing out which of these QA considerations are essential for your product and organization can help you make the right choice for a vendor that can provide you a “best-fit” team and engagement model to carry out testing activities.

Engagement Models

• Extension of local team (OR) Independent team
• Local, hybrid or fully global team

Coverage of Testing

• End-to-End System and Application Testing
• Functional and Non-functional Requirements Testing
• User Experience and Usability Testing
• Regulatory Compliance and Security Testing
• Performance Testing

Types of Testing (per release cycle)

• Unit Testing
• Integration Testing
• Smoke Testing
• Sanity Testing
• Regression Testing

Specialties, Skillsets, and Experience

• Mobile and Web Apps
• Manual and Automation Testing
• Cross-Device and Cross-Browser Testing
• Compatibility Testing
• Release and Deployment Readiness Testing
• Domain Experience (healthcare, retail, hospitality and more)
• Hands-on ability with standard bug-tracker tools and testing software

Additional Supportstrong

• Build and Release Management
• Release Notes and QA Documentation
• User Acceptance Testing (UAT) and Production Phase Support

To summarize, here some of the top benefits of having the right QA partner to complement your team.

• Enhanced product quality
• Reduced costs of QA
• Maximizing the time in a workday
• Shorter time-to-market
• Third-party validation of product quality
• Professionally managed and executed QA services
• Flexible team-sizing
• Reduced headhunting and hiring costs

Could your organization benefit from QA Services?

Leverage BTC’s Quality-as-a-Service offering to ensure you can hit the market shelves with confidence, establish your brand, and inspire customer loyalty. Get in touch with us to learn how we can help you improve the quality of your software while savings costs.