Posted by:Ranjani Rao February 23rd, 2016

In an environment where there are mobile apps for almost every conceivable scenario, there is a big, untapped area where mobility has still to make headway. This is in the area of health care, specifically hospitals.

Naturally, privacy and confidentiality concerns make the adoption of mobility move at a slower pace but there are a few ways to jumpstart a healthcare provider’s mobile presence by taking small steps that have a real impact on the patient experience.

Consider an app for a hospital that provides these features:

     1. Facility Information

Mobile apps can provide patients with a lot of information on the hospital, at their fingertips. Here are a few

  1. Listing of branches and departments
  2. Healthcare Facilities Available
  3. Directory of Physicians
  4. Map and Directions to hospital location
  5. Indoor maps to find hospital facilities
     2. Appointments and Reminders

Apps can provide patients means to book and manage their hospital appointments. App reminders and notifications of upcoming appointments are a really handy feature that will do away with courtesy appointment reminder calls that hospitals need to make.

  3. Patient Educational Material

  1. Physicians can share relevant educational material with the patient that can be made available via the mobile app
  2. Hospitals can put out information like videos, articles and other material tailored to the areas that the patient has indicated preferences for, through the app
  3. eLearning and survey questionnaires can also be integrated into the app for patients education as well as to measure patient feedback in various areas
These features do not directly get into areas of handling patient data but provide high value to the patient, who is looking for painless, efficient ways to interact with the hospital.

Want to learn more about what a mobile app can do for your hospital? download the whitepaper to know more!

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